Yes — you can move from Nightingale to My Care CRM without starting from scratch. My Care Switch, our data-migration service, brings your Nightingale data into My Care CRM as part of onboarding, and your subscription doesn't start until your dedicated system is live.
We walk through My Care CRM, look at what you run in Nightingale today, and confirm what My Care Switch will bring across.
Every provider gets a separate, single-tenant system — your data is never co-mingled with anyone else's. Provisioning typically takes 1–2 weeks (occasionally up to 4).
Your Nightingale data is imported into your new system. No trial or subscription fees start until the system is live and you have full access.
My Care CRM is an all-in-one platform built exclusively for Australian NDIS providers — one system instead of separate tools for rostering, compliance, billing, e-signing and training.
$34 per seat / month on the monthly plan, or $264 per seat / year (equivalent to $22 per seat / month) on the 12-month plan. Prices ex GST. Minimum 5 billable seats.
A seat is any active staff login. NDIS participants are unlimited and free — you're never charged per participant.
Everything is included: all features, DocuCare e-signing, DocuCare Studio and the AcadeMy Care LMS. No feature tiers, no add-on modules to license.
Yes. My Care Switch is our data-migration service for providers moving from Nightingale (as well as Shiftcare and Care Master). Migration is scoped with you during onboarding so you know exactly what comes across before you commit.
Your dedicated single-tenant system is typically provisioned within 1–2 weeks (occasionally up to 4 weeks). Data migration happens as part of onboarding, and no subscription fees start until your system is live and you have full access.
Not on our side — My Care CRM charges nothing until your system is live and you have full access. Check the notice terms of your current subscription so you can time the cutover to minimise overlap.
$34 per seat / month, or $264 per seat / year (equivalent to $22 per seat / month) on the 12-month plan, ex GST, with a minimum of 5 billable seats. For a 5-seat team that's $170/month on the monthly plan or the equivalent of $110/month on the annual plan. Participants are unlimited and free.