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My Care CRM Ecosystem

Sign documents with DocuCare

The Australian eSigning platform built for NDIS providers. Unlimited signatures, compliant templates, and seamless document workflows — all without per-document fees. Now with DocuCare Studio — build your own templates and collect legally-recognised e-signatures, included free with My Care CRM.

Unlimited
Signatures
3
Signature Levels
NDIS
Compliant
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DocuCare File Management
The Challenge

Document signing is expensive and slow

Per-document fees add up

Most eSigning platforms charge per envelope or per signature. For NDIS providers processing dozens of documents daily, costs spiral quickly.

Generic templates don't fit

NDIS service agreements, consent forms, and care plans have specific requirements. Generic platforms force you to build everything from scratch.

Documents get lost

Signed forms saved in email, downloads folders, and random drives. When auditors ask for documentation, the search begins.

The Solution

eSigning built for NDIS providers

DocuCare eliminates per-document fees and gives you unlimited signatures with NDIS-compliant templates ready to use.

Unlimited signatures and templates included
NDIS-specific templates for service agreements and consent
Auto-branding applies your logo and formatting
Smart field detection for participant details
Certificate of completion with every signed document
1
Upload your document or use a template
2
Add signers and signature fields
3
Send for signature via email
4
Track progress and receive signed PDF
New · Included free

DocuCare Studio — your workflow, your design

Build reusable, branded document templates, email them to anyone, and collect legally-recognised electronic signatures — all inside My Care CRM. No per-document fees, ever.

DocuCare Studio interface inside My Care CRM: create new templates, send for signing, and track Published, Draft, Out for signing and Completed documents, with packs, categories, variables and branding setup.
Build and publish reusable templates with merge variables and branding
Group documents into packs and categories with expiry tracking
Send for e-signing and track Draft → Out for signing → Completed
Email finished documents and auto-file signed copies to profiles

Under Australian law, not all documents can be validly signed electronically — for example wills, powers of attorney, enduring guardianships, statutory declarations and deeds. DocuCare Studio surfaces this guidance in-product; you remain responsible for confirming a document can be e-signed. See our Terms.

Key Features

Everything you need for document workflows

Mail Merge

Generate and send personalised documents in bulk. Perfect for annual service agreement renewals.

Auto-Branding

Upload Word documents and DocuCare applies consistent headers, footers, fonts, and your logo automatically.

Smart Fields

Automatically detects placeholders like participant name and NDIS number, pre-filling from your records.

Multiple Signers

Support for participants, representatives, staff, and coordinators — each signing in sequence or parallel.

Real-time Tracking

See exactly where each document is in the signing process. Know who's signed and who's pending.

Expiry Alerts

Automatic notifications before documents expire. Never miss a service agreement renewal again.

Signature Security

Three levels of signature verification

Choose the right level of security for each document type, from simple acknowledgements to legally-binding contracts.

SES

Standard Electronic

Email verification and basic audit trail. Suitable for internal documents and low-risk acknowledgements.

AES

Advanced Electronic

Identity verification with certificate-based signing. For service agreements and consent forms.

QES

Qualified Electronic

Highest level of assurance with government-recognised certificates. For legal and regulatory requirements.

Use Cases

Documents you can sign with DocuCare

Participant Services

Service delivery documentation
Service agreements
Consent forms
Care plans
Risk assessments
Goal setting documents
Incident acknowledgements

Human Resources

Employee documentation
Employment contracts
Position descriptions
Policy acknowledgements
Leave requests
Performance reviews
Onboarding checklists

Compliance

Audit and regulatory documents
NDIS compliance declarations
Worker screening verifications
Conflict of interest declarations
Confidentiality agreements
Training acknowledgements
Audit sign-offs

Clinical

Health and support documentation
Medication consent
Behaviour support plans
Health management plans
Restrictive practices consent
Allied health referrals
Progress notes sign-off
Seamless Integration

Built into My Care CRM

DocuCare integrates directly with My Care CRM. Generate documents from participant records, send for signature, and have signed copies automatically attached to profiles.

One-Click Generation

Generate documents directly from participant or employee profiles with all details pre-filled.

Automatic Filing

Signed documents automatically attach to the correct profile. No manual uploading required.

Workflow Triggers

Auto-generate required documents based on support types, risk levels, or intake stages.

Centralised Library

All templates organised in folders for participants, HR, compliance, and clinical documents.

DocuCare Document Editor
Enterprise Security

Security that meets NDIS standards

Encryption

Documents encrypted in transit and at rest with AES-256 encryption

Audit Trails

Complete history of every action on every document for compliance

Access Controls

Role-based permissions ensure staff only see what they need

Australian Hosting

Data hosted on Australian servers meeting healthcare standards

Simple Pricing

No per-document fees. Ever.

Included with My Care CRM

Free

DocuCare and DocuCare Studio are included free for every My Care CRM subscriber — unlimited signatures, no per-document fees.

  • Unlimited e-signatures and templates
  • DocuCare Studio custom template builder
  • All signature levels (SES, AES, QES)
  • One-click generation from participant & employee records
  • Auto-filing of signed documents to profiles
  • Australian hosting
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Get Started

Ready to streamline document signing?

See how DocuCare eliminates per-document fees and keeps your NDIS documentation organised and compliant.

Meet DocuCare Studio Book a Demo