Everything your workers need,
in their pocket

The My Care CRM Employee App gives support workers instant access to their schedule, participant information, timesheets, and real-time notifications. Available on iOS and Android.

Schedule Management Participant Info Live Payroll GPS Tracking
My Care CRM Employee App - Participant Information
Weekly Schedule View
Agenda Schedule View

Your schedule, always up to date

View shifts by day, week, or agenda. See participant details, locations, and shift status at a glance. Accept or decline shifts directly from the app.

  • Multiple views - Switch between Today, Week, and Agenda views to plan your work
  • Shift details - Participant name, location, times, and duration for every shift
  • Status tracking - See which shifts are upcoming, approved, or submitted
  • Location links - Tap any address to open Google Maps for directions
Shift Notifications

Never miss a shift

Real-time push notifications keep you informed about new shifts, schedule changes, and important updates from your team.

  • New shift alerts - Get notified instantly when shifts are assigned to you
  • Schedule changes - Know immediately when times or locations change
  • Accept or decline - Respond to shift offers directly from the notification
  • Shift reminders - Configurable reminders before your shifts start

Everything you need to provide the highest level of supports

Access comprehensive participant information during your shift. From support items to risk flags, all the details you need are just a tap away.

Participant File View

Linked Support Items

View the specific NDIS support items linked to this shift for accurate service delivery.

Shift Details

Important notes and instructions specific to this shift from the coordinator.

Today's Goals

Participant goals to focus on during your shift, aligned with their support plan.

Daily Medication Schedule

Complete medication schedule with times, dosages, and administration notes.

Mealtime Management

Texture modifications, feeding assistance requirements, and dietary needs.

Assistance Required

Personal care requirements and assistance levels for daily activities.

Risk Flags

Important safety information and behaviour support protocols to be aware of.

Latest Progress Notes

Review recent notes from other workers for continuity of care.

Timesheet Submission

Get paid accurately, on time

Submit timesheets with hours and kilometres logged per participant. View your live payroll information and track your earnings in real-time.

  • Weekly timesheets - Log hours and travel per participant for each shift
  • Mileage tracking - Record kilometres with GPS verification for accurate travel claims
  • Live payroll view - See your expected pay before pay day
  • Auto-submit to payroll - Approved timesheets sync directly to the payroll system
Profile and Availability Management

Manage your work preferences

Set your availability, view your compliance status, and manage your account settings all from the app.

  • Availability management - Set when you're available to work, synced to scheduling
  • Compliance status - View your clearances and expiry dates at a glance
  • Participant list - Quick access to all participants you support
  • Notification preferences - Control how and when you receive alerts

Built for support workers

Every feature designed to make your job easier and help you deliver better care.

Google Maps Integration

Tap any location to get directions. Navigate to participants with ease.

Mileage Tracking

GPS-verified travel logging that auto-submits to payroll for reimbursement.

Self-Service Onboarding

Complete your onboarding, upload documents, and sign contracts from the app.

Live Push Notifications

Instant alerts for new shifts, changes, messages, and reminders.

Progress Notes

Document participant interactions in real-time with timestamped notes.

eMAR

Electronic medication administration records with full audit trails.

Availability Sync

Your availability preferences sync directly to the scheduling system.

Emergency SOS

One-tap emergency alert that notifies head office when you need help on shift.

Ready to empower your workforce?

Give your support workers the tools they need to deliver exceptional care. The My Care CRM Employee App is included with every subscription.