Back Office on Desktop Workers on Mobile

Manage your team
anywhere, anytime

Complete workforce management from the office and in the field. HR teams run operations on desktop while support workers access everything they need from native iOS and Android apps.

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My Care CRM Mobile App for Support Workers

Support Worker App

Everything workers need, in their pocket

Purpose-built for NDIS support workers. Complete shift information, participant care tools, and real-time documentation — all from their phone.

Explore the Employee App

Case Notes

Document participant interactions in real-time. Timestamped, linked to shifts, and instantly synced.

eMAR

Electronic Medication Administration Records with full audit trails for compliance.

Handover Notes

Seamless shift handovers. Critical information passed to the next worker automatically.

GPS Travel Logging

Automatic mileage tracking and travel claims with GPS verification.

Shift Notifications

Real-time alerts for new shifts, changes, and cancellations.

Participant Details

Preferences, goals, dietary requirements, allergies, and care notes at their fingertips.

Mealtime Management

Texture modifications, feeding assistance notes, and allergy alerts.

Emergency Plans

Behaviour support protocols and incident escalation paths always accessible.

Back Office

HR operations, streamlined

Your HR team manages the entire workforce from a powerful desktop dashboard. Self-service onboarding, compliance tracking, timesheet approvals, and training management.

My Care CRM Employee Module - Back Office Dashboard

Self-Service Onboarding

Workers complete their own onboarding online. Digital contracts, induction modules, and document uploads — no admin chasing required.

Compliance Tracking

Automatic expiry alerts for all credentials. NDIS Worker Screening, WWCC, Police Checks, First Aid, and custom requirements.

Timesheet Approvals

Review and approve timesheets with shift data automatically populated. One-click approval flows.

Live Visa Monitoring

Integration with CheckWorkRights for real-time work rights verification.

Additional cost per employee search

Training Management

Track mandatory training completion. Integrates with AcadeMy Care LMS for NDIS-specific courses.

Communications Hub

Centralised messaging with full audit trail. Broadcast announcements or direct messages.

Compliance

Never miss an expiry

Automated tracking for every compliance requirement. Get alerts before documents expire, not after.

NDIS Worker Screening Working With Children Check Police Checks First Aid & CPR Visa Work Rights Driver's License Vehicle Registration Custom Requirements

Manage your team anywhere, anytime