My Care CRM and Xero talk to each other automatically. Employees, invoices, timesheets, reconciliation — everything flows seamlessly between both systems. No double-handling. No data entry errors. No chasing spreadsheets.
Forget the technical jargon. Here's what actually happens.
Think of My Care CRM and Xero as two friends who are really good at sharing information. When you do something in My Care CRM — like adding a new employee or approving a timesheet — it automatically tells Xero. And when something happens in Xero — like a payment coming through — Xero tells My Care CRM.
This happens through a secure, encrypted connection (the same technology banks use). You connect the two systems once, and from then on, they keep each other updated without you lifting a finger.
The result? You enter data once. Just once. It appears everywhere it needs to be. Your invoices are ready to send. Your payroll is ready to run. Your reconciliation is already done. You'll genuinely wonder what to do with all your spare time.
Welcome to 2026 — the year of automation.
See exactly what syncs between My Care CRM and Xero, and in which direction.
Add an employee in My Care CRM and their details flow straight to Xero — contact information, bank account, super fund, tax declarations, pay rates. Ready for payroll from day one.
Create and approve invoices in My Care CRM. They appear in Xero instantly, coded correctly, ready to send. NDIS support categories already mapped. PRODA-compliant from the start.
When payments hit your bank and are reconciled in Xero, that status flows back to My Care CRM. See exactly what's been paid and what's still outstanding — without leaving your dashboard.
Approve timesheets and travel kilometres (auto-calculated from GPS). Export the pay run to Xero with one click. All hours, allowances, and super contributions are ready to process.
Once you run payroll in Xero, confirmation flows back to My Care CRM. Employee records update. Payment history logs. Everything stays perfectly synchronised across both systems.
This isn't a one-time export. Changes in either system are reflected in the other. Update a pay rate? Synced. Adjust a contact? Synced. It just works, in the background, always.
All 600+ NDIS support categories are coded and up to date. My Care CRM tells Xero exactly what it needs for accurate PRODA claims — so you get paid for the quality supports you provide.
Our providers report dramatic reductions in admin time after connecting My Care CRM and Xero.
See the My Care CRM + Xero integration in action. We'll show you exactly how data flows between both platforms and answer any questions you have.