Complete NDIS software with unlimited participants, built-in LMS, e-signing, and 100+ templates. No tiers, no locked features, no surprises. Monthly seats are $34/seat + GST — minimum 5 seats. SMS and identity checks are billed only as you use them.
No credit card required for demo
Best value for committed providers
Tailored solutions for larger providers
All plans start at a minimum of 5 seats, billed ex GST. Prefer to skip the demo? Get instant access →
A seat is anyone who logs into My Care CRM. That's it. No per-participant charges, no hidden fees.
No bundles to guess at. SMS and identity checks are metered and billed monthly in arrears — ex GST.
Send appointment reminders and updates via TallBob, billed per message.
Run worker visa and entitlement checks on demand, billed per check.
E-signing, DocuCare Studio and the full LMS — included with every subscription.
My Care CRM replaces multiple expensive tools with one affordable platform.
No feature tiers, no locked features. Every feature available to every subscriber.
Most NDIS providers juggle multiple disconnected tools — rostering here, participant management there, e-signing somewhere else, training on yet another platform. It's messy, time-consuming, and creates gaps in your compliance trail.
My Care CRM brings everything together in one place. Scheduling, participant management, document signing, staff training, NDIS templates — all connected, all in sync, all accessible from a single login.
When everything lives in one system, your data flows seamlessly. A shift gets scheduled, timesheets auto-populate, invoices generate with the correct NDIS line items, and your compliance records stay up to date — without jumping between platforms or manually copying information.
Your team learns one system instead of five. You deal with one support contact instead of juggling vendors. And when audit time comes around, everything you need is already organised and ready to go.
| Platform | Price per user / month | Per-participant fee | E-signing | LMS | Xero | Min users |
|---|---|---|---|---|---|---|
| My Care CRM | $22 (annual) / $34 (monthly) | None — unlimited | Included | Included | 2-way | 5 |
| ShiftCare | [verify] | [verify] | [verify] | [verify] | [verify] | [verify] |
| Nightingale | [verify] | [verify] | [verify] | [verify] | [verify] | [verify] |
| CareMaster | [verify] | [verify] | [verify] | [verify] | [verify] | [verify] |
All prices ex GST, checked September 2026 from each vendor's public pricing page. Contact us if anything is out of date.
Everything. All features, all modules, all updates, plus free access to DocuCare (e-signing) and AcadeMy Care (LMS). No feature gating, no premium tiers, no hidden fees.
Yes. You can add unlimited NDIS participants at no extra cost. We don't charge per participant like some competitors. Whether you have 10 or 1,000 participants, your cost stays the same.
Anyone who logs into My Care CRM — employees, admin staff, support coordinators, contractors. NDIS participants don't count as seats — you can manage unlimited participants at no extra cost.
Monthly plans have no lock-in — cancel anytime and keep access to the end of the period. The 12-month plan is a fixed annual commitment in exchange for the lower $22/seat rate.
No. Zero setup fees. Zero onboarding fees. Just the monthly subscription. We also provide onboarding assistance and training resources at no extra cost.
Yes. We follow ISO 27001-aligned security practices and all data is hosted in Australia on secure cloud infrastructure. Your participant and staff data never leaves Australian servers.
Yes — all plans start at a minimum of 5 billable seats (ex GST). A seat is any active login: staff, admin, support coordinators, and contractors. NDIS participants are unlimited and free.
We're single-tenant — we build a dedicated system for every provider, which usually takes 1–2 weeks (occasionally up to 4). Importantly, no trial or subscription fees start until your system is live and you have full access.
Yes. DocuCare Studio (included free) lets you build reusable, branded document templates, email them, and collect legally-recognised electronic signatures — all inside My Care CRM.
Most NDIS platforms are priced per user per month, with big differences in what's included. My Care CRM is $34 per seat / month, or $264 per seat / year (equivalent to $22 per seat / month) on the 12-month plan — ex GST, minimum 5 billable seats, with every feature included and unlimited free participants.
Yes. My Care Switch, our data-migration service, brings your data across from Shiftcare, Nightingale or Care Master as part of onboarding — and no subscription fees start until your dedicated system is live and you have full access.
Join providers across Australia who've switched to My Care CRM. Full access, Australian support, no locked features.
No credit card required · No setup fees · Australian support