Your participants trust you with their most sensitive information. We've built enterprise-grade security infrastructure to ensure that trust is never compromised. 100% Australian. Zero exceptions.
NDIS providers are required to maintain Australian data sovereignty. We don't just comply — we exceed requirements with dedicated Australian infrastructure that ensures your participant data is never processed or stored offshore.
Private servers hosted in Tier III+ Australian data centres. No shared cloud, no offshore processing.
Your data is completely isolated from other organisations. No multi-tenancy risks, no cross-contamination.
Built to meet NDIS Practice Standards for information management from day one.
Purpose-built infrastructure designed for security, reliability, and performance. Every layer engineered to protect your data.
All data encrypted at rest using AES-256 and in transit using TLS 1.3. Database-level encryption with secure key management.
AES-256 // TLS 1.3Dedicated servers with no shared resources. Your environment is completely isolated from other organisations — eliminating multi-tenancy risks.
DEDICATED // ISOLATEDGeographically distributed backups across multiple Australian data centres. Automated failover ensures continuous availability.
AUTO FAILOVEREnterprise-grade firewall with deep packet inspection, intrusion prevention, and real-time threat intelligence integration.
SOPHOS XGSRole-based access control (RBAC), multi-factor authentication, and comprehensive audit logging for every system interaction.
MFA // RBAC // AUDITEncrypted backups with point-in-time recovery. Regular backup testing ensures your data can be restored when needed.
ENCRYPTED // TESTEDProactive security monitoring and regular testing ensure threats are identified and neutralised before they become incidents.
Our security practices are aligned with internationally recognised frameworks and Australian regulatory requirements.
Our information security management practices are aligned with the ISO 27001:2022 framework, implementing controls across risk assessment, access management, and incident response.
Framework AlignedCompliant with NDIS Practice Standards for information management, including secure storage, access controls, and privacy protection for participant information.
CompliantFull compliance with Australian Privacy Principles (APPs) governing how personal information is collected, used, disclosed, and stored.
CompliantAll data stored and processed exclusively within Australian borders, meeting government and NDIS requirements for data sovereignty.
100% AustralianWe're happy to discuss our security practices in detail. Book a call with our team or request our security documentation.